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The Role of Telemedicine in Faster Claim Settlements

Saumya Sharan, a 42-year-old bank employee posted in Agra, Uttar Pradesh, had purchased a robust medical insurance that included telemedicine. A few years later, during a teleconsultation, he was diagnosed with a minor stomach issue that required instant treatment. Thanks to his insurer, which allowed teleconsultation and telemedicine, his reports and prescriptions were digitally uploaded for the insurer to verify and approve the claim quickly. Saumya’s claims were approved, and he could get timely treatment without any financial burden. In Saumya’s case, his claims were approved without the need for tedious paperwork and a lengthy verification process. This is what telemedicine does: It ensures faster claim settlement. Health insurance has become a necessity in today’s time, and while most of us have a reliable policy in place, a quick claim settlement is what we all hope for. Enters telemedicine: A powerful tool that facilitates claim settlement. Let’s understand how.