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Cholamandalam MS General Insurance Company

The Cholamandalam MS General Insurance Company Limited, popularly known as Chola MS is among the top insurance providers in India. Established in 2001 and headquartered in Chennai, the company began as a joint venture between the Murugappa Group and Japan’s prominent Mitsui Sumitomo Insurance Group.

The company gained its reputation over the years with its customer-centric approach, quick solutions, and higher number of claim settlements. Now, Cholamandalam General Insurance serves a massive clientele which includes individuals and businesses seeking insurance solutions.

Quick Facts about Cholamandalam General Insurance:

Here are some of the key details about the joint venture between Murugappa Group and Japan’s Mitsui Sumitomo Insurance Group:

Quick FactsDetails
Name of the Company

Cholamandalam MS General Insurance Company Limited

Type of Company

Public Limited Company

Date of Establishment

2001

Claim Settlement Ratio

95.12% (FY 2023-24)

CIRSIL rating

AA/Stable

Authorised company capital in FY 2023-24

INR 400 crores

Workforce

Over 10,000 employees

Types of Policies with Cholamandalam General Insurance

Cholamandalam General Insurance offers a variety of products that meet the basic needs of Indian citizens as well as cover special circumstances. Here are some of the top policy types of Chola insurance that you can avail of through Jio Insurance Broking:
Details

Health insurance is a popular offering from Cholamandalam General Insurance. It includes many benefits to protect you and your loved ones in cases of medical emergencies, such as:

  • Cashless hospitalisation in a wide network of medical facilities.
  • Coverage for pre and post-hospitalisation medical expenses.
  • Add-on coverage for maternity and room rent.
  • Compensation to treat critical illnesses such as cancer, heart ailments, kidney diseases, etc.

Buying insurance from Cholamandalam General Insurance? Here’s what you need to know

You can purchase, renew, and claim policies from Cholamandalam General Insurance through Jio Insurance Broking. Here are some key aspects of the simple and quick process that you need to know:
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Acquiring an insurance policy

You can access the different policies available on Chola MS through multiple channels. The online portals and mobile applications are popular choices. You can also avail of Cholamandalam General Insurance policies through Jio Insurance Broking.

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Checking Policy Status

When you purchase a policy directly from Cholamandalam General Insurance or through Jio Insurance Broking, you can check the policy status online. You can check if the assessment of your policy application is completed. You can also check the status of your claim process as well as verify the dates for policy renewal.

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Premium Calculator

Keeping with the technological advancements in the era, Cholamandalam General Insurance also offers premium calculators online. Based on the type of insurance plan you want to purchase, you can use their subsequent premium calculators for an accurate idea about the amount of money you will need to invest for the desired sum assured.

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Renewing policies

The availability of technology makes it simpler to renew the various policies that you can purchase from Cholamandalam General Insurance through Jio Insurance Broking. All you need to do is log into your account, share your current policy details, add or remove riders, pay the renewal premiums and your renewal process will be completed seamlessly.

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Claim settlement process

Filing claims through Jio Insurance broking is very simple. You need to notify Cholamandalam General Insurance or Jio Insurance Broking about your requirements and reason for filing the claim. Then you must submit the relevant documents supporting your claim. If a surveyor is assigned to assess your claim, you need to cooperate with them and provide the necessary details for approval. Once the claim is verified, the company will transfer your settlement to the registered bank account.

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Cholamandalam General Insurance’s network

Cholamandalam General Insurance is spread across India with more than 100 branches to serve your insurance needs. With the help of Jio Insurance Broking, they also have a wide network of over 8500 partner locations. You can avail of services from cashless hospitals and garages as well as reach out to other service providers in the vicinity based on your requirements.

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Did you know?

1 million kilometers of road in India are badly constructed.
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Why Choose Jio Insurance Broking?

Purchasing an insurance plan can be tricky, especially when there are so many options to choose from. When you choose Jio Insurance Broking for your insurance needs, you automatically allow yourself to choose an insurance company that is reliable and worthy of your trust. After all, with Jio Insurance Broking, you get to choose insurance plans from top insurance companies.

With us, you can easily evaluate and compare the prices and coverages to make an informed choice. The best part lies in the user-friendly interface that makes the process of choosing an insurance plan completely seamless. That’s not all; we also offer you expert guidance that can help you choose the right policy from the right insurance company.

No matter what type of insurance plan you wish to buy, we are happy to help! Our aim is to make your insurance journey simple and hassle-free.

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Understanding Claim Settlement

To make the process of claim settlement easy and totally hassle-free, you need to know how claims are settled. Typically, claims are of 2 types:

Cashless Claims

Here, you need to go to a cashless hospital/ garage. Your insurer will settle the bill directly. You would not have to run around arranging the paperwork or arranging funds as the insurance company will take over.

Reimbursement

At a non-network hospital/ garage, you would have to clear the bills upfront from your own pocket. Thereafter, you can file a claim with the insurer and get reimbursed for the expenses incurred. 

Take a look at the steps you need to follow to make a claim.

Initiating a Claim

Start by notifying your insurer or TPA about your claim. You can do this via multiple channels, including their website/app, branch offices, central claim helpline, SMS/WhatsApp, or email.

Submitting and Reviewing Documents

This is an important step. You need to provide the necessary documents as directed by the insurer or TPA. Their claim assistance team will review your submission and request any additional paperwork if required.

Claim Processing and Settlement

Once your claim is reviewed and approved, the insurer will notify you. The TPA or insurer will then issue a claim settlement letter. For cashless claims, settlements are completed within 3 hours, while reimbursements take up to 7 days.

Frequently asked questions (FAQs)

You can track the claim status of your policy through the company's online portal. You can also use the mobile app to log in to your account and check the status of your policy and claims.

Yes. You can get discounts on premiums of motor insurance at Cholamandalam General Insurance if you have No Claim bonuses or opt for voluntary deductibles.

Cholamandalam General Insurance operates in a wide network including providing personalised insurance plans for rural living and health coverage.

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Jio Insurance Broking Ltd

Jio Insurance Broking Limited
IRDAI License No: 347,
Direct Broker (Life & General),
Valid upto: 11/03/2028
(Renewable)

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Email Id
customer.care@jioinsure.in
Toll-Free Number
18008898730
CIN

U67200MH2006PLC165651

Registered office address

1st Floor, Building - 4NA, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra - 400051

Discount is offered by the insurance company as approved by IRDAI for the product under file & use guidelines.

Insurance is a subject matter of the solicitation. For more details on policy terms, conditions, exclusions, limitations, please refer/read policy brochure carefully before concluding sale.

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