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The Cholamandalam MS General Insurance Company Limited, popularly known as Chola MS is among the top insurance providers in India. Established in 2001 and headquartered in Chennai, the company began as a joint venture between the Murugappa Group and Japan’s prominent Mitsui Sumitomo Insurance Group.
The company gained its reputation over the years with its customer-centric approach, quick solutions, and higher number of claim settlements. Now, Cholamandalam General Insurance serves a massive clientele which includes individuals and businesses seeking insurance solutions.
Here are some of the key details about the joint venture between Murugappa Group and Japan’s Mitsui Sumitomo Insurance Group:
| Quick Facts | Details |
|---|---|
| Name of the Company | Cholamandalam MS General Insurance Company Limited |
| Type of Company | Public Limited Company |
| Date of Establishment | 2001 |
| Claim Settlement Ratio | 95.12% (FY 2023-24) |
| CIRSIL rating | AA/Stable |
| Authorised company capital in FY 2023-24 | INR 400 crores |
| Workforce | Over 10,000 employees |
Health insurance is a popular offering from Cholamandalam General Insurance. It includes many benefits to protect you and your loved ones in cases of medical emergencies, such as:
You can access the different policies available on Chola MS through multiple channels. The online portals and mobile applications are popular choices. You can also avail of Cholamandalam General Insurance policies through Jio Insurance Broking.
When you purchase a policy directly from Cholamandalam General Insurance or through Jio Insurance Broking, you can check the policy status online. You can check if the assessment of your policy application is completed. You can also check the status of your claim process as well as verify the dates for policy renewal.
Keeping with the technological advancements in the era, Cholamandalam General Insurance also offers premium calculators online. Based on the type of insurance plan you want to purchase, you can use their subsequent premium calculators for an accurate idea about the amount of money you will need to invest for the desired sum assured.
The availability of technology makes it simpler to renew the various policies that you can purchase from Cholamandalam General Insurance through Jio Insurance Broking. All you need to do is log into your account, share your current policy details, add or remove riders, pay the renewal premiums and your renewal process will be completed seamlessly.
Filing claims through Jio Insurance broking is very simple. You need to notify Cholamandalam General Insurance or Jio Insurance Broking about your requirements and reason for filing the claim. Then you must submit the relevant documents supporting your claim. If a surveyor is assigned to assess your claim, you need to cooperate with them and provide the necessary details for approval. Once the claim is verified, the company will transfer your settlement to the registered bank account.
Cholamandalam General Insurance is spread across India with more than 100 branches to serve your insurance needs. With the help of Jio Insurance Broking, they also have a wide network of over 8500 partner locations. You can avail of services from cashless hospitals and garages as well as reach out to other service providers in the vicinity based on your requirements.
Purchasing an insurance plan can be tricky, especially when there are so many options to choose from. When you choose Jio Insurance Broking for your insurance needs, you automatically allow yourself to choose an insurance company that is reliable and worthy of your trust. After all, with Jio Insurance Broking, you get to choose insurance plans from top insurance companies.
With us, you can easily evaluate and compare the prices and coverages to make an informed choice. The best part lies in the user-friendly interface that makes the process of choosing an insurance plan completely seamless. That’s not all; we also offer you expert guidance that can help you choose the right policy from the right insurance company.
No matter what type of insurance plan you wish to buy, we are happy to help! Our aim is to make your insurance journey simple and hassle-free.

To make the process of claim settlement easy and totally hassle-free, you need to know how claims are settled. Typically, claims are of 2 types:
Here, you need to go to a cashless hospital/ garage. Your insurer will settle the bill directly. You would not have to run around arranging the paperwork or arranging funds as the insurance company will take over.
At a non-network hospital/ garage, you would have to clear the bills upfront from your own pocket. Thereafter, you can file a claim with the insurer and get reimbursed for the expenses incurred.
Take a look at the steps you need to follow to make a claim.
Start by notifying your insurer or TPA about your claim. You can do this via multiple channels, including their website/app, branch offices, central claim helpline, SMS/WhatsApp, or email.
This is an important step. You need to provide the necessary documents as directed by the insurer or TPA. Their claim assistance team will review your submission and request any additional paperwork if required.
Once your claim is reviewed and approved, the insurer will notify you. The TPA or insurer will then issue a claim settlement letter. For cashless claims, settlements are completed within 3 hours, while reimbursements take up to 7 days.
Yes. You can get discounts on premiums of motor insurance at Cholamandalam General Insurance if you have No Claim bonuses or opt for voluntary deductibles.
Cholamandalam General Insurance operates in a wide network including providing personalised insurance plans for rural living and health coverage.