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Acko General Insurance Company

Acko General Insurance is a relatively new player in the field but has quickly established itself as a pioneering insurance company in India. With a digital-first approach, Acko has revolutionised the insurance industry. The company has changed how general insurance is perceived and purchased in the country.

Established in 2016 and headquartered in Bangalore, Acko General Insurance is backed by some prominent investors. The company has swiftly become a trusted name in the general insurance industry. The innovative approach taken by the company to encourage paperless transactions has revolutionised the customer experience. Acko General Insurance also provides personalised solutions for customers, which makes it a convenient choice in this digital age.

Quick Facts about Acko General Insurance:

Here are some of the key details of Acko Insurance:

Quick FactsDetails
Name of the Company

Acko General Insurance Limited

Type of Company

Private Limited Company

Date of Establishment

2016

Claim Settlement Ratio

93.29% (FY 2023-24)

Authorised company capital in FY 2023-24

INR 2500 crores

Workforce

Over 600 employees

What are the types of policies with Acko General Insurance?

Acko General Insurance offers various products to cater to all your insurance requirements. Here are some of the top offerings:
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Health insurance is a necessary investment in today's fast-paced times. Acko Insurance plans are designed to provide comprehensive coverage for you and your family. You can choose plants that offer the following facilities to improve your convenience:

  • Cashless hospitalisation facilities are available across a vast network of hospitals in India.
  • Adequate coverage for pre and post-hospitalisation expenses.
  • A variety of Wellness benefits, including free health check-ups
  • Add-ons that improve coverage include waivers for hospital room rent and maternity cover.

The digital availability of Acko's health insurance policies makes purchasing policies and filing claims easier.

Buying insurance from Acko General Insurance? Here’s what you need to know

Acko insurance is available to make life easier for you. Here are some of the key aspects to know about buying insurance with Jio Insurance Broking:
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Buying insurance

It is straightforward to purchase an Acko insurance plan with Jio Insurance Broking. Since all the information and application facilities are available online, the experience can be seamless and quick. You can instantly use the online portal or Acko Mobile app to purchase a policy.

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Checking the status of your policy

You can log into your registered Acko account at any time using a mobile app or the online portal to check the status of your policy. It is updated in real-time about your application, policy date needs for renewal, etc.

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Using a premium calculator

When purchasing an Acko General Insurance plan, you can use the premium calculator to estimate costs associated with your policy accurately. You will need to furnish accurate details for a customised quote.

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Renewing policies

Renewing your Acko general insurance products is simple. You need to furnish the details of your existing policy, add or remove add-ons, and pay the renewal premium to update the plan.

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Claim procedure

You can follow the steps below to quickly file a claim and receive reimbursements from Jio Insurance Broking:

  • Notify the company about the reason for the claim through an online portal, mobile app, or customer support.
  • Submit the necessary documents digitally through the app or using the online portal.
  • If a surveyor is assigned, coordinate with them for quick approval.
  • Once approved, Acko General Insurance will transfer the claim settlement amount to your registered bank account or the hospital or garage for cashless services.
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Acko General Insurance Network

Jio Insurance Broking boasts an extensive network of cashless garages and hospitals nationwide. You can avail of cashless services for your vehicles or seek medical treatment at over 14300 garages and hospitals.

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Did you know?

1 million kilometers of road in India are badly constructed.
Still wondering if you need car insurance?

Why Choose Jio Insurance Broking?

Purchasing an insurance plan can be tricky, especially when there are so many options to choose from. When you choose Jio Insurance Broking for your insurance needs, you automatically allow yourself to choose an insurance company that is reliable and worthy of your trust. After all, with Jio Insurance Broking, you get to choose insurance plans from top insurance companies.

With us, you can easily evaluate and compare the prices and coverages to make an informed choice. The best part lies in the user-friendly interface that makes the process of choosing an insurance plan completely seamless. That’s not all; we also offer you expert guidance that can help you choose the right policy from the right insurance company.

No matter what type of insurance plan you wish to buy, we are happy to help! Our aim is to make your insurance journey simple and hassle-free.

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Understanding Claim Settlement

To make the process of claim settlement easy and totally hassle-free, you need to know how claims are settled. Typically, claims are of 2 types:

Cashless Claims

Here, you need to go to a cashless hospital/ garage. Your insurer will settle the bill directly. You would not have to run around arranging the paperwork or arranging funds as the insurance company will take over.

Reimbursement

At a non-network hospital/ garage, you would have to clear the bills upfront from your own pocket. Thereafter, you can file a claim with the insurer and get reimbursed for the expenses incurred. 

Take a look at the steps you need to follow to make a claim.

Initiating a Claim

Start by notifying your insurer or TPA about your claim. You can do this via multiple channels, including their website/app, branch offices, central claim helpline, SMS/WhatsApp, or email.

Submitting and Reviewing Documents

This is an important step. You need to provide the necessary documents as directed by the insurer or TPA. Their claim assistance team will review your submission and request any additional paperwork if required.

Claim Processing and Settlement

Once your claim is reviewed and approved, the insurer will notify you. The TPA or insurer will then issue a claim settlement letter. For cashless claims, settlements are completed within 3 hours, while reimbursements take up to 7 days.

Frequently asked questions (FAQs)

Acko car insurance is popular for its affordability and quick resolution.

Yes, Acko is a digital-first organisation. Therefore, you can purchase policies, renew them, and file claims online.

For any insurance claims, you must ensure the circumstances are legitimate. If your claim is valid, Acko is forced to settle it under the insurance laws in India.

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Jio Insurance Broking Ltd

Jio Insurance Broking Limited
IRDAI License No: 347,
Direct Broker (Life & General),
Valid upto: 11/03/2028
(Renewable)

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Email Id
customer.care@jioinsure.in
Toll-Free Number
18008898730
CIN

U67200MH2006PLC165651

Registered office address

1st Floor, Building - 4NA, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra - 400051

Discount is offered by the insurance company as approved by IRDAI for the product under file & use guidelines.

Insurance is a subject matter of the solicitation. For more details on policy terms, conditions, exclusions, limitations, please refer/read policy brochure carefully before concluding sale.

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