At Jio Insurance Broking Limited (JIBL), your security and trust are our highest priority. Insurance fraud harms customers, leads to financial losses and weakens confidence in the insurance ecosystem. At JIBL, we are committed to protecting our customers, employees and partners against all forms of fraud. Our policy is built on integrity, transparency and robust controls. We believe in prevention, early detection, prompt investigation and fair resolution.
Fraud in the insurance ecosystem may occur at various stages — application, issuance, servicing, claims, or even post-claim. At JIBL, we recognize the following categories of fraud:
e.g., misrepresentation of facts, forged documents KYC/identity, fake proposals, impersonation.
e.g., phishing, fake websites / fake agents / fake emails / fake payment links; identity theft; bogus solicitations; social-engineering scams.
e.g., misuse of access by internal staff or outsourced vendors (call-centre, tele-marketing, back-office), collusion, data misuse, forging records, bypassing controls.
misuse or forgery of identity documents (PAN, Aadhaar, KYC), fake claims using stolen identity, fraudulent online transactions, remote-access scams (e.g. via AnyDesk/TeamViewer), phishing or email-based fraud.
submission of false or inflated claims, collusion with vendors (hospitals, garages, repair shops), fake bills/documents, mis-representation of facts at claim time.
JIBL’s anti-fraud framework is built on the following principles and controls:
Any act of fraud — whether attempted or successful, by customers, agents, internal staff, vendors, or third-party fraudsters — will be taken seriously and investigated promptly.
We verify identity and credentials of every customer, agent, broker, vendor or partner through official documents, authorised ID proofs and cross-checks.
We engage only those who are duly licensed, registered, and whose credentials are verifiable. Impersonation or unlicensed representation is strictly prohibited.
All premium payments and financial transactions must occur via official payment gateways or verified bank/UPI accounts clearly mentioned by JIBL. We do not ask for payments to personal accounts or via informal channels. All communications will be via official email IDs / phone numbers / portals.
We maintain access controls and audit trails to avoid misuse of customer data by staff, vendors or outsourced entities (call-centre, tele-marketing, back-office).
Periodic internal audits, compliance reviews, and monitoring of transactions to detect anomalies or suspicious activity.
Jio Insurance Broking Limited
IRDAI License No: 347,
Direct Broker (Life & General),
Valid upto: 11/03/2028
(Renewable)
U67200MH2006PLC165651
1st Floor, Building - 4NA, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra - 400051
Discount is offered by the insurance company as approved by IRDAI for the product under file & use guidelines.
Insurance is a subject matter of the solicitation. For more details on policy terms, conditions, exclusions, limitations, please refer/read policy brochure carefully before concluding sale.
© 2025 Jio Insurance Broking Ltd. All rights reserved.
Jio Insurance Broking Limited
IRDAI License No: 347,
Direct Broker (Life & General),
Valid upto: 11/03/2028
(Renewable)
U67200MH2006PLC165651
1st Floor, Building - 4NA, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra - 400051
Discount is offered by the insurance company as approved by IRDAI for the product under file & use guidelines.
Insurance is a subject matter of the solicitation. For more details on policy terms, conditions, exclusions, limitations, please refer/read policy brochure carefully before concluding sale.
Copyright © 2025 Jio Insurance Broking Ltd.
