Car Insurance

Third-party covers damage/injury to others only. Own Damage covers only damage to your car. Comprehensive car insurance combines both Third-Party and Own Damage covers, providing the most complete financial protection against all types of losses, including theft and natural disasters.

The premium is calculated based on factors like the car's Insured Declared Value (IDV), make/model, engine capacity, geographical location, age of the car, and any earned No Claim Bonus (NCB). Add-on covers chosen, such as Zero Depreciation, also influence the final cost.

IDV is the maximum sum insured the insurer will pay in case of total loss (i.e., damage beyond repair) or theft of your car. It is the current market value of your vehicle, calculated by subtracting depreciation from the manufacturer’s listed selling price of the car.

To buy car insurance online, you primarily need your vehicle's Registration Certificate (RC), a valid driving license, and KYC documents. For car insurance renewal, you also need the previous policy details and images of the vehicle if the policy has expired beyond 90 days.

Zero Depreciation removes the depreciation deduction on parts in a claim. Return-to-Invoice pays the full purchase price (ex-showroom price plus taxes) if the car is stolen or totaled. Engine Protect covers non-accidental damage to the engine or gearbox from water ingress or oil leakage.

You can reduce your premium by maintaining a good No Claim Bonus (NCB), opting for a higher voluntary deductible, installing approved anti-theft devices, and carefully choosing only necessary add-ons. Comparing quotes from multiple insurers on Jio also guarantees the best rate.

NCB is a reward provided as a discount on the renewal premium for not having made any claims in the previous policy year. It starts at 20% after one claim-free year and can accumulate up to a maximum of 50% after five continuous claim-free years.

You must first inform the insurer immediately. A surveyor assesses the damage, and the vehicle is sent for repair at an authorized garage. The insurer then settles the approved repair cost directly with the garage (cashless) or reimburses the amount to you (reimbursement).

Cashless car insurance allows the policyholder to get their vehicle repaired at a network garage without paying the repair bill (minus the deductible). The insurer directly settles the approved bill with the garage, making the process highly convenient and hassle-free for the policyholder.

Yes, the insurance policy can and should be transferred to the new owner within 14 days of the sale. This transfer is mandatory. If the policy is not transferred, the original owner remains liable for any claims involving the vehicle, which can lead to legal issues.

No, driving a vehicle without a valid Third-Party Liability policy is illegal and is a punishable offense under the Motor Vehicles Act. It can result in heavy fines, vehicle impoundment, and even imprisonment, making it a severe legal risk.

You should choose a Comprehensive car insurance policy if your car is new, has a high value, or if you seek financial protection for damages to your own vehicle. Third-party cover alone is insufficient against theft, fire, or accidental damage to your car.

Yes, the owner-driver of the vehicle must mandatorily hold a Personal Accident cover of ₹15 lakh. This cover provides financial compensation in case of the owner-driver's accidental injury, permanent disability, or death while driving or travelling in the vehicle.

If your car insurance renewal lapses, your coverage stops, and you lose your NCB. To renew, you must pay an increased premium, and your vehicle may require a mandatory physical inspection by the insurer's surveyor before the new policy can be issued.

Yes, you can easily switch insurers during the car insurance renewal period. It is beneficial as it allows you to compare quotes, get a lower premium, and select an insurer with a better Claim Settlement Ratio (CSR) without losing your accrued No Claim Bonus (NCB).

Yes, opting for add-ons like Zero Depreciation, Engine Protect, or Return-to-Invoice will increase your final premium. However, they significantly enhance your financial protection and reduce out-of-pocket expenses during a claim, often making the extra cost worthwhile for new cars.

Cashless garages are repair centers partnered with the insurer, where repairs are paid for directly by the company. You can find a list of these network garages on the Jio Insurance website or mobile application by simply entering your location or policy details.

A compulsory deductible is a fixed amount set by the regulator that all policyholders must pay during a claim. Voluntary deductible is an optional additional amount you choose to pay, which helps lower the overall premium amount you pay annually.

Standard policies do not cover the normal wear and tear of tyres. However, specific add-ons like Tyre Protection Cover can be purchased to cover major damages like bursting or cuts. Glass and windshield damage are typically covered under the Own Damage component of a Comprehensive plan.

An endorsement is written proof of any changes made to the policy after it has been issued. You need one when changing your address, vehicle registration number, installing a CNG/LPG kit, or updating the name of the nominee on the policy.

The process is the same as for new cars. You can buy car insurance online for a used car. The key is to get the policy transferred in your name within 14 days and ensure the IDV is accurately assessed based on the vehicle’s current depreciated market value.

Yes, non-standard accessories like a CNG/LPG kit or an expensive music system can be covered. You must declare these items during purchase or renewal and pay an increased premium for their coverage, which is necessary to ensure they are included in the IDV.

The time taken varies based on the severity of the damage and the availability of parts. Typically, the initial claim approval takes about 24-48 hours. The repair time depends on the garage, but cashless settlement significantly speeds up the final payment process.

Yes, installing a CNG/LPG kit requires a policy endorsement. Since the kit increases the vehicle's overall value and risk profile, the premium will increase slightly to cover the cost of the kit under the Own Damage component of the policy.

If the person driving is authorised (e.g., family member, friend) and holds a valid driving license, the claim will be valid and covered by your policy. However, claims will be rejected if the driver did not have a valid license or was violating policy terms.

Yes, damage caused by animals, including rats, monkeys, and other rodents, is generally covered under the Own Damage section of a Comprehensive car insurance policy, as it falls under external accidental damage. This type of loss is not considered a mechanical failure.

No, Indian motor insurance regulations do not allow you to pause or temporarily suspend an active car insurance policy. If you stop paying the premium, the policy will lapse, resulting in a loss of coverage and the requirement for a vehicle inspection upon renewal.

No, a standard car insurance policy covers damages only from external factors like accidents, theft, or fire. Electrical or mechanical breakdowns are considered part of routine wear and tear and are generally excluded. You need an extended warranty from the manufacturer for this cover.