Top Bike Insurance Companies with Best Claim Settlement Ratio
Buying a bike is an exciting milestone, but protecting it with the right insurance is equally important. When you choose a policy, the price is just one factor. The most critical metric to consider is the bike insurance Claim Settlement Ratio (CSR). This percentage tells you how reliable an insurer is when you actually need them. If an insurer has a high CSR, it means they have a strong track record of fulfilling their promises to policyholders.
Top Bike/Two Wheeler Companies in India
In 2026, the Indian insurance market offers a wide variety of choices. From established public sector giants to agile digital-first insurers, riders have more options than ever. The best two-wheeler insurance company for you is one that balances high settlement rates with a wide network of garages and efficient digital service.
List of Companies and CSR Scores (FY 2025-26)
The table below lists the top insurers based on their claim settlement ratio of bike insurance companies and the size of their cashless garage networks.
| Company Name | Claim Settlement Ratio (CSR) | Cashless Garage Network |
|---|---|---|
| HDFC ERGO General | 100.00% | 6,800+ |
| Reliance General | 98.60% | 8,700+ |
| Tata AIG General | 98.00% | 7,500+ |
| Go Digit General | 97.00% | 4,400+ |
| Bajaj Allianz General | 96.50% | 4,500+ |
| SBI General | 94.00% | 16,000+ |
| Royal Sundaram | 92.66% | 4,600+ |
| Acko General | 99.91% (within 3 months) | 2,000+ |
Note: The claim settlement ratio of two-wheeler insurance is based on the latest available IRDAI data and public disclosures.
Why These Insurers Shine
The companies listed above do not just have high numbers; they have built ecosystems that support riders.
- Speed of Resolution: Top players like HDFC ERGO and Tata AIG have moved toward AI-driven claim assessments. This allows them to approve minor repair claims within hours rather than days.
- Technological Integration: Digital-first insurers like Acko and Go Digit offer paperless experiences. You can upload photos of the damage through an app and get an instant estimate.
- Widespread Presence: Public sector insurers and large private firms like SBI General maintain massive networks. This ensures that even if you are on a long road trip in a remote area, you are likely to find a partner garage nearby.
What is the Bike Insurance Claim Settlement Ratio?
The claim settlement ratio is a percentage that represents the total number of claims settled by an insurance company against the total number of claims it received during a financial year. It serves as a benchmark for the reliability of the company.
The formula used to calculate this is:
CSR =Number of Claims Settled\Number of Claims Received x 100
A ratio of 95% means that for every 100 claims filed, the insurer successfully paid out 95 of them. This is the best bike insurance claim settlement ratio range to look for when shopping for a policy.
How to Choose the Best Bike Insurance Company in India?
While CSR is a major factor, it is not the only thing that matters. To find the truly best two-wheeler insurance company, evaluate these four pillars:
- Claim Settlement Ratio
Always aim for an insurer with a CSR above 90%. However, also look at the "volume" of claims. A company that settles 98% of 10,000 claims is generally more reliable than one that settles 100% of only 10 claims.
- Network of Cashless Garages
Check if the insurer has a tie-up with the garage where you usually get your bike serviced. Cashless repairs mean the insurance company pays the garage directly, saving you from paying a large sum upfront and waiting for a refund.
- 24/7 Customer Support Service
Accidents do not happen according to office hours. Choose a company that offers round-the-clock support through chat, phone, or an app so you can start the claim process immediately.
Availability of a Variety of Add-on Covers
A basic policy might not cover everything. Look for insurers that offer essential add-ons such as:
- Zero Depreciation: Pays the full cost of replaced parts without age-based depreciation.
- Roadside Assistance: Helps with flat tires, towing, or battery jumps.
- Engine Protection: Covers damage to the engine due to waterlogging or oil leaks.
Why Buy Two-Wheeler Insurance from JioInsure?
Jio Insurance Broking simplifies the process of finding the right protection. Instead of visiting twenty different websites, you can find everything in one place.
- Instant Side-by-Side Comparison: View the bike insurance claim settlement ratio and premiums of multiple companies on a single screen.
- Transparency: We provide the fine print in plain English, so you know exactly what is covered and what is not.
- Digital-first Approach: Buy or renew your policy in minutes with zero physical paperwork.
- Post-Purchase Support: If you ever need to file a claim, our team is available to guide you through the process and ensure your insurer lives up to their CSR promise.
A Rider’s Tale: A Quick Anecdote
Rahul, an avid biker from Pune, recently went on a solo trip to Mahabaleshwar. During a sharp turn, his bike skidded on some gravel, damaging the fairing and the headlight. Fortunately, Rahul had purchased his policy through Jio Insurance Broking, choosing an insurer with a 98% CSR and a wide cashless network.
He used the mobile app to report the accident on the spot. Within minutes, he found a network garage just 5 kilometers away. He dropped his bike off, and the insurer approved the repair estimate digitally within two hours. Rahul didn't have to pay a single rupee out of pocket for the repairs, and he was back on the road the next day. This is why choosing an insurer with a high claim settlement ratio is vital.
Final Thoughts: Ride with Clarity and Confidence
When you look for bike insurance, remember that the cheapest policy is not always the best. A low premium might come from a company with a poor track record of paying claims. Focus on the claim settlement ratio of bike insurance companies to ensure that your investment actually protects you. Use platforms like Jio Insurance Broking to compare features, read reviews, and pick a partner that stands by you during an emergency.
Frequently Asked Questions
It indicates the likelihood of your claim being approved. A high ratio suggests the company is trustworthy and customer-centric.
Any ratio above 90% is considered good. Ratios above 95% are excellent and indicate high reliability.
In 2026, HDFC ERGO, Reliance General, Tata AIG, and Acko are among the leaders with ratios consistently above 98%.
Not necessarily. CSR measures 'if' a claim is paid, not 'how fast'. You should also check the insurer's digital infrastructure and garage network for speed.
They divide the number of settled claims by the sum of claims received and outstanding claims from the previous year, then multiply by 100.
Yes, you can switch during renewal. You can also transfer your No Claim Bonus (NCB) to the new insurer.
Yes, the overall CSR reported by IRDAI typically includes all types of settled claims, regardless of the payment method.
No. You should also consider the cashless garage network, available add-ons, customer service quality, and premium costs.
These ratios are generally updated annually after the end of the financial year and published in the IRDAI annual report.
Usually, the motor insurance CSR is reported as a whole, but some companies provide specific breakdowns for two-wheelers in their public disclosures.
Engine capacity (cc) affects the premium but not the claim approval process, provided you have declared the correct cc in your policy.
Third-party claims involve a legal process through the Motor Accident Claims Tribunal (MACT). The insurer pays the amount awarded by the court to the victim.
Yes. It ensures you receive the full value for parts without deductions for wear and tear, meaning you pay less from your own pocket.
Yes. If you have made significant aesthetic or performance modifications without informing the insurer, they may reject your claim.
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